Our Canadian support team is here for you 24 hours a day, every day of the year – in both English and French. Over 95 % of player queries are resolved on first contact.
- Live Chat – available directly on the website and in the app, average response time 26 seconds
- Email – support@zoomecasinoapp.com, detailed replies within 60 minutes
- Postal address – Zoome Casino, PO Box 9876, Station A, Toronto ON M5W 1X4 (for formal complaints only)
We also maintain an extensive bilingual Help Centre with more than 450 articles covering registration, deposits, bonuses, technical issues and responsible gaming – everything available in English and French.