Canadian federal & provincial regulations
Zoome Casino follows strict Know Your Customer and Anti-Money Laundering procedures in full accordance with FINTRAC (Financial Transactions and Reports Analysis Centre of Canada) and all provincial gaming regulations. Verification is required before the first withdrawal or when cumulative deposits exceed C$2,000.
Identification documents
We accept standard Canadian identification documents: driver’s licence from any province or territory, Canadian passport, or provincial health card (where permitted) for proof of identity, and a recent utility bill, bank statement or government-issued notice (not older than 90 days) for proof of address. Payment method verification may require a photo of the card used (middle 8 digits and CVV hidden) or a screenshot of your Interac, Instadebit or crypto wallet.
More than 98 % of Canadian players complete verification on their first attempt. The average processing time is 11 minutes during business hours and under 4 hours outside peak times. VIP members receive priority verification in under 60 minutes.
Encryption & storage
All documents are processed by our dedicated Canadian compliance team and stored securely with bank-grade 256-bit SSL encryption on servers that meet PIPEDA standards. Once verified, no further documentation is required unless your details change.
